WineDiscounts.com
Returns & damaged deliveries
Damaged or incorrect orders
If a bottle arrives broken or leaking, or your order is not what you purchased, contact us within 7 days of delivery and we will make it right with a replacement or a refund. A photo of the damage helps us resolve it quickly.
Other returns
Alcohol returns are governed by New Jersey law, which limits when a retailer may accept wine back. If a wine is not what you expected, contact us and we will tell you what is possible for your order.
Unavailable items
Prices and inventory reflect our live in-store stock. If an item in your order turns out to be unavailable, we will contact you to substitute or refund it before shipping.
How to reach us
See the contact page. The full policy is in our terms of service.